As of today, the German Federal Network Agency’s new rules on underperformance in mobile internet services are in effect. These make it significantly easier for consumers to verify the actual performance of their mobile connections and assert their rights where services fall short.
At zafaco, we are proud to have contributed to this important project on behalf of the Federal Network Agency.
With the “Breitbandmessung Nachweisverfahren Mobilfunk ” App, we provide a powerful and user-friendly tool that:
- measures actual data speeds
- enables direct comparison with contractually agreed performance
- supports legally compliant proof in cases of underperformance
Clear benefits for users:
If underperformance is identified, users may be entitled to claims such as price reductions or extraordinary termination of their contract.
Our development focus:
- simple and intuitive user guidance
- valid and reproducible measurement results
- the highest quality standards
The app complies with ISO/IEC 25051:2014 requirements. In addition, our quality management system has been audited by TÜV SÜD without any findings.
Download the app now:
The application is free of charge and ad-free.
A strong signal for greater fairness in the mobile market – and another important step towards transparency and consumer protection.