zafaco GmbH – your strong partner for challenging ICT projects

Attention sharpens the senses

Elephants are intelligent animals that pay a lot of attention to their surroundings and have highly developed sense organs. At zafaco, as a customer, you are at the centre of attention. To develop solutions for your requirements in the business areas benchmarking, business service management and business intelligence, like the elephant, we bank on our sense organs. We look and listen more closely.

zafaco GmbH sees itself as a comprehensive, independent and neutral service provider in the areas of benchmarking, business service management and business intelligence with its own measurement technology infrastructure and nearly 108 million test connections per year. This independence and neutrality provides the foundation for the business model of zafaco GmbH.

The trust in the independence of zafaco can be seen, among other things, in the fact that the measurements for the regular broadband network test published by connect – Europe’s biggest telecommunication magazine - are carried out by zafaco.

Furthermore, through the network quality initiative, zafaco GmbH investigates the service quality of broadband access on behalf of the Federal Network Agency for the quality studies 2012 and 2013.

The broadband measurement ( was developed by zafaco GmbH on behalf of the Federal Network Agency and has been in operation since 2015 to record and evaluate the performance of stationary or mobile Internet access services.

In July 2018, BEREC (Body of European Regulators for Electronic Communications) assigned the contract for the development, implementation and validation of the Net Neutrality (NN) Reference Measurement System ( The contract was awarded to the bidding consortium alladin-IT GmbH, Vienna and zafaco GmbH, Ismaning.

Do not hesitate to contact us. We are there to give you our whole attention.


Years of project experience
High technical expertise and absolute quality are paramount when it comes to the implementation of complex projects. Through targeted, schedule-oriented project management, we offer optimum support in synergy with our other services. We think and act in solutions.

Qualified staff
The sound experience of our employees in our customers’ sectors, their continuing education and training as well as their resulting expertise and motivation ensure the quality of our solutions and the success of our projects.

Network of specialists
Through the close cooperation with renowned partners and their decades of development experience in the areas business service management and business intelligence, we can ensure thorough consultation and support - as a solid foundation for a rewarding partnership with our customers.