Highest quality standards for our products and services
For almost a year, we have been addressing the requirements of EN ISO 9001:2015 certifications and, in particular, honing our processes. In June 2022, we passed the audit and TÜV Süd certified the zafaco GmbH quality management system in accordance with DIN EN ISO 9001:2015. In this audit, all our processes – from service provision and development through to internal service processes – were assessed on the basis of the DIN EN ISO 9001:2015 requirements and certified.
"Successful certification highlights that zafaco GmbH can also meet its customers’ expectations of high quality in its internal procedures. zafaco GmbH stands for quality, reliability and high customer satisfaction", says Christoph Sudhues, founder and managing partner of zafaco GmbH.
This provides us with regular and valuable feedback on our processes, which helps us actively improve our cooperation with customers and partners.
What is the purpose of ISO-9001 certification?
The aim of quality management is to continuously improve work processes and governance. Nationally and internationally, DIN EN ISO 9001:2015 is the most widespread and important standard in quality management (QM). It serves as the basis for ongoing improvement in the company, but primarily helps the company meet customer requirements and customer expectations.
The DIN EN ISO 9001:2015 certificate is affirmation of continuously optimised processes and the use of reliable control mechanisms, as well as the transparent documentation of all processes. The certificate is valid for three years and is reviewed through regular audits.
The certificate is a clear signal to all customers that we will maintain a high standard of quality, and therefore our customers can continue to count on reliable products, services and best-possible support.